Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, purchase tickets, organise events, or communicate with us. This may include:

• Identity Data: Name, username, or similar identifiers.
• Contact Data: Email address, telephone number, and billing address.
• Financial Data: Bank account details (for organizers) and payment history. Note that we do not store full credit card numbers; these are handled by our payment processors.
• Transaction Data: Details about payments to and from you and other details of tickets or services you have purchased from us.
• Event Data: Information about events you create or attend.

2. How We Use Your Information

We use the information we collect to operate, maintain, and better the features of our Service, as well as to:

• Process transactions and send related information, including confirmations and invoices.
• Facilitate event check-ins and attendee management for organizers.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and customer service requests.
• Communicate with you about products, services, offers, and events offered by Ticket48 and others.

3. Data Security

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of details and information you transmit to the Service.

4. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate.
• Deletion: The right to request that we erase your personal data, under certain conditions.
• Restriction: The right to request that we restrict the processing of your personal data.

To exercise these rights, please contact us at privacy@ticket48.com.