Question 1

How do I create an event?

Accepted Answer

Creating an event is simple! Just sign up for an account, click on the "Create Event" button in your dashboard, and fill in the event details such as name, date, venue, and ticket prices. Once you publish it, your event will be live for people to see and buy tickets.

Question 2

Is Ticket48 free to use?

Accepted Answer

Creating an account and listing free events is completely free. We charge a small service fee for paid tickets, which you can choose to pass on to the buyer or absorb yourself.

Question 3

How do I receive payments?

Accepted Answer

We process payments securely and settle them directly to your added bank account. You can manage your bank accounts and request withdrawals from your Wallet dashboard. Settlements are typically processed within 24-48 hours.

Question 4

Can I offer free tickets?

Accepted Answer

Yes, absolutely! You can create multiple ticket types for a single event, including free tickets, early bird tickets, and VIP packages.

Question 5

How do I check in attendees?

Accepted Answer

You can check in attendees using our dashboard. Each ticket has a unique QR code. We are also working on a mobile app that will allow you to scan QR codes for faster check-ins at the venue.

Question 6

What happens if an event is cancelled?

Accepted Answer

If you need to cancel an event, please contact our support team immediately. We will help facilitate refunds to your attendees according to our refund policy. It is important to communicate with your attendees as soon as possible.

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